Data Deletion Instructions

At Freral, we respect your privacy and provide you with full control over your personal data. In compliance with platform requirements (such as Facebook), we provide the following instructions for requesting the deletion of your data from our systems.

1. Request Deletion via Email

If you would like to have your account and all associated data permanently removed from our records, please send an email to:

info@freral.com

Please include "Data Deletion Request" in the subject line and provide the email address associated with your account. Once we receive your request, our team will process it within 7 business days.

2. Revoke Facebook App Permissions

If you joined Freral using your Facebook account, you can also manage or remove our app's access to your data directly through Facebook:

• Go to your Facebook Profile's Settings & Privacy.
• Click on Settings.
• Scroll down and click on Apps and Websites.
• Find Freral and click Remove.

3. What Happens After Deletion?

When your data deletion request is processed:

• Your customer profile, including name and contact info, will be removed or anonymized.
• Your order history will be retained only for legal and accounting purposes (as required by law) but will no longer be linked to your personal identity.
• You will no longer receive any marketing communications from us.

4. Confirmation

Once the deletion is complete, we will send a final confirmation email to your registered address (unless the address itself has been deleted as part of the process).